Society of Product Safety Professionals
Society of Product Safety Professionals


Webinar Announcement

Recalls Gone Wrong: How to Avoid Disasters

August 21, 2019 2 p.m. EDT
Cost: Free

Click here to register

When a recall strikes, how you prepare and ultimately manage the situation can mean the difference between a loyal customer and the irreparable damage to your brand.  Even a small recall with remote potential for an injury can have huge regulatory and product liability consequences. Often times, the biggest problem is not the recall itself but the failure to prepare for its eventuality. This lack of planning can result in a number of common missteps.

 During this webinar we will discuss the top five most common missteps during a recall and the best practices to avoid them. This includes insights into the below areas:

  •  How to correctly prepare for a recall

  • What legal implications may occur before and after a recall

  • How critical communication is to your brand during a recall

 Our panel members are thought leaders in the areas of recall preparation, execution, product liability law, and public relations: 

  •  Chris Harvey, Director of Solutions – Stericycle

  • Jared Nelson, Crisis and Risk Management – Edelman

  • Kenneth Ross, Of Counsel – Bowman and Brooke LLP


This webinar is presented by the Society of Product Safety Professionals with special thanks to Stericycle®, the exclusive sponsor of the 2019 SPSP webinar series.

Live webinar space is limited.  If you are unable to attend the live event, please visit to view the recording and slides.